Contact us via email if you are outside of the USA for international shipping cost.
USA shipping rates
Return Policy:(USA only)
If you are not satisfied with your Elite Acoustics product, please contact us within 14 days of the original purchase date. Elite Acoustics products come with a 14-day money back guarantee (shipping not included).
- Return product sent back to Elite Acoustics must have a RMA number clearly marked on the outside of the shipping box. Product shipped to EAE without a RMA number will be returned to shipper.
- To qualify for a refund, products must be returned in new condition, shipped in the original EAE packing material with all the accessories. We may charge a 20% restocking fee and/or store credit only for returned product that has visible wear, abused or missing accessories. Return product with excessive wear may be denied a refund.
- Customer is responsible for Return shipping cost. Return product must be shipped fully insured with ability to track shipment. Ship your product to the address on the RMA via a guaranteed, trackable shipping service (UPS ground, FedEX ground).
- Returns must arrive at our facility within 7 days with RMA number clearing marked on the outside box. Returns not received within 7 days of the issue days of the RMA number may be denied a refund.
- Refunds may take up to 10 days to process after we receive the return product.