Contact us via email if you are outside of the USA for international shipping cost.
USA shipping rates
Free Shipping for Orders over $100. via UPS GND, Fedex GND or USPS
Canada shipping rates
1) Rates for Canada are based on UPS charges, Duties are not included.
2) discount code "FreeshippingCA1K" for free shipping to most areas in Canada for orders over $1000.00
3) Enter discount code "Shipping60CA600" for $60 discount for most areas in Canada for orders over $600.00
Return Policy:(USA only)
If you are not satisfied with your Elite Acoustics product, please contact us within 14 days of the original purchase date. Elite Acoustics products come with a 14-day money back guarantee (shipping not included).
- Return product sent back to Elite Acoustics must have a RMA number clearly marked on the outside of the shipping box. Product shipped to EAE without a RMA number will be returned to shipper.
- To qualify for a refund, products must be returned in new condition, shipped in the original EAE packing material with all the accessories. We may charge a 20% restocking fee and/or store credit only for returned product that has visible wear, abused or missing accessories. Return product with excessive wear may be denied a refund.
- Customer is responsible for Return shipping cost. Return product must be shipped fully insured with ability to track shipment. Ship your product to the address on the RMA via a guaranteed, trackable shipping service (UPS ground, FedEX ground). Ship units with RMA number to address below,
Elite Acoustics Engineering, INC.
RMA # ____________________
2335 E. Colorado BLVD. #115-236
Pasadena, CA 91107. USA
- Returns must arrive at our facility within 7 days with RMA number clearing marked on the outside box. Returns not received within 7 days of the issue days of the RMA number may be denied a refund.
- Refunds may take up to 10 days to process after we receive the return product.